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Returns & Exchanges
At CardonSkin, we want you to be completely satisfied with your skincare journey. If a product isn't the right fit for your skin, we offer a 30-day return window for all eligible items.
1
Initiate Your Request
Visit our online returns portal and enter your order number and email address to begin the process.
2
Print Your Label
Select the items you wish to return and download the prepaid shipping label provided by our system.
3
Pack and Ship
Securely package your products in the original box if possible and drop the package off at any authorized carrier location.
4
Receive Your Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing